Royal Mail Must Modernise or Die [Edition 2]

Summary


A NATIONAL postal strike is on the way following a vote in favour by the Communication Workers Union. This could be the most suicidal decision yet from a post office union that has set its face against the modernisation which deregulation and the internet have made essential. Competition and electronic alternatives make cost- cutting and change in working practices vital if Royal Mail is to survive. Already many of us fear our letters or eBay purchases are among those lost in the backlog of millions of deliveries delayed by unofficial action. More localised strikes are expected in London tomorrow.

Major businesses long ago farmed out their bulk mail to competitors such as the privatised Dutch post office. Royal Mail has already lost Amazon, a Pounds 25 million customer, to the Home Delivery Network. A pre-Christmas postal strike will be the biggest incentive yet to buy presents online for delivery by courier, further damaging Royal Mail.

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Extract


Royal Mail Must Modernise or Die [Edition 2]

Not everyone can switch to online communication and courier c...

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