Diners Are Duped Into Paying the Restaurant Tip Twice ; Customers Being Ripped Off Over 'Discretionary' Charge for Service
Evening Standard - London › March 30, 2004
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Summary
MANY diners are being tricked into paying twice for service by restaurants who leave credit card slips blank for tips, a survey reveals today.
The study also highlights how more than half of central London venues automatically charge for service - though they claim it is "optional" or "discretionary".See the full content of this document
Extract
Diners Are Duped Into Paying the Restaurant Tip Twice ; Customers Being Ripped Off Over 'Discretionary' Charge for Service
This can leave customers feeling they have no choice but to pay between 10 and 15 per cent extra for a meal.
Trading standards of...See the full content of this document
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