Summary
CALAMITY at Fortnum Mason. Just after Christmas, the Queen's grocer had to admit it had ruined the holiday season for thousands of customers by failing to deliver their hampers at all or conveying the wrong order (a bumper array of chocolates is not much use when Christmas dinner is what was on the order form).
Even last week, orders made after the turn of the year were still not turning up on the delivery date.See the full content of this document
Extract
Cityspy
Fortnum admits it simply was unable to cope with that newfangled service: the internet order.
LORD DARESBURY, better known in rac...See the full content of this document
Sponsored links
